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Quick Answer

Hover over the message you want to pin, click the three dots (...) for More options, and select Pin. The message will stick to the top of the chat window for everyone to see.

How to Pin Messages in Teams Chats and Channels ​

Applies to: Microsoft Teams (Desktop, Web, Mobile)
Article Type: How-To
Last Updated: 2026-03-09

Summary ​

Pinning a message in a Teams chat or channel keeps important information visible at the top of the conversation so team members can find it without scrolling. This article shows how to pin, view, and unpin messages in both chats and channels.

Prerequisites ​

  • Microsoft Teams (desktop, web, or mobile app).
  • No admin rights required.

Instructions ​

1. Pin a Message in a Chat or Channel ​

Keep an important message at the top of the conversation.

  1. Locate the message you want to pin in the conversation.
  2. Hover over the message to reveal the action toolbar (or long-press on mobile).
  3. Click the ⋯ (More options) menu.
  4. Select Pin.
  5. The message is pinned and a notification banner appears at the top of the chat or channel confirming the pin.

2. View Pinned Messages ​

Access all pinned messages in a conversation.

  1. At the top of the chat or channel, look for the pinned message banner or the pin icon.
  2. Click the banner to expand and view the pinned message(s).
  3. In channels, click the ℹ️ (information) icon in the top-right corner, then select Pinned to see all pinned messages.

3. Unpin a Message ​

Remove a message from the pinned position.

  1. Navigate to the pinned message (either in the conversation or via the pinned messages panel).
  2. Hover over the pinned message.
  3. Click the ⋯ (More options) menu.
  4. Select Unpin.
  5. The message remains in the conversation but is no longer pinned to the top.

4. Best Practices for Pinning ​

Use pinning strategically to keep your team informed.

  1. Pin decisions and action items — After a team discussion, pin the summary message containing the agreed next steps.
  2. Pin reference links — Pin messages containing shared documents, meeting recordings, or important links.
  3. Avoid over-pinning — Keep only 2–3 messages pinned per conversation. Too many pins reduce effectiveness.
  4. Update pins regularly — Unpin outdated messages and replace them with current information.

Troubleshooting ​

INFO

In channels, any member can pin or unpin a message by default. In one-on-one or group chats, any participant can pin messages. Channel owners can restrict pinning permissions in channel moderation settings.

Symptom / ErrorPotential CauseSolution
Pin option is not availableChannel moderation restricts pinningAsk the channel owner to enable pinning in Channel settings > Moderation.
Pinned message is not visibleBanner collapsed or scrolled pastClick the pin icon or the information panel at the top of the channel to view all pinned messages.
Cannot unpin another user's messagePermissions restrictionIn moderated channels, only owners and moderators can unpin messages. Contact the channel owner.