Microsoft Teams

Meetings, channels, chat, and screen sharing. Plus fixes for audio, video, and the dreaded blank screen.

46 guides in this category.

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How-To Guides

• How to Add Apps, Tabs, and Files to a Teams Channel — Customize your Microsoft Teams channel by adding tabs for files, websites, and Planner. Create a centralized workspace for your team today.
• How to Clear the Microsoft Teams Cache — Clear the Microsoft Teams cache on Windows to fix connection issues, loading failures, and app sluggishness. No admin rights required.
• How to Create a Wiki or Notes Page in Teams — Document team processes using Collaborative Notes in Microsoft Teams. Learn how to create in-channel wikis and shared OneNote notebooks.
• How to Create and Manage Teams Channels — Organize team collaboration by creating channels in Microsoft Teams. Learn the difference between standard, private, and shared channels.
• How to Create and Use Polls in Teams — Gather feedback during Teams meetings or in chats. Learn how to create and launch interactive polls using the Microsoft Forms integration.
• How to Edit or Delete a Sent Message in Teams — Edit or delete a Teams message you already sent, restore one with Undelete, and understand the Edited label and what compliance retention keeps.
• How to Enable Live Captions in Teams and Windows — Enable real-time transcription in Teams meetings and system-wide in Windows 11. Perfect for accessibility or noisy workspaces.
• How to Find a Teams Meeting Recording — Find a Microsoft Teams meeting recording in the meeting chat, the Recap tab, OneDrive, or SharePoint — plus how to share it and stop it expiring.
• How to Find Past Chats and Meetings in Teams — Locate past chats, shared files, and meeting recordings in Microsoft Teams. Use advanced search filters to find resources quickly.
• How to Fix Audio Not Working in Microsoft Teams — Microphone and Speaker Troubleshooting — Fix microphone and speaker issues in Microsoft Teams — covers device selection, Windows sound settings, privacy permissions, and Bluetooth quirks.
• How to Fix Audio or Video Not Working in Microsoft Teams — This article helps resolve common issues where your microphone, speakers, or camera stop working during a Microsoft Teams call, including no sound, others...
• How to Fix Camera Not Working in Microsoft Teams — Video and Webcam Troubleshooting — Fix camera and video issues in Microsoft Teams — covers device selection, Windows privacy settings, driver reinstalls, and per-app camera conflicts.
• How to Fix Echo, Feedback, or Background Noise in Microsoft Teams Meetings — Fix echo, feedback loops, and background noise in Teams meetings — covers noise suppression, device setup, room conflicts, and mic placement.
• How to Fix Microsoft Teams Not Opening or Loading — Fix Teams when clicking the icon does nothing, the app crashes on launch, or it never loads — covering cache, credentials, and reinstallation.
• How to Fix Microsoft Teams Showing a Blank or White Screen — Fix Microsoft Teams when it opens to a blank white screen, stuck spinner, or empty window — covering cache, GPU acceleration, WebView2, and reinstall steps.
• How to Fix Slow or Unresponsive Microsoft Teams — Performance Troubleshooting — Fix Microsoft Teams when it runs slowly — laggy chat, choppy meeting audio, high memory usage, and delayed notifications — without needing IT or admin access.
• How to Fix Teams Meeting Link Not Working — Learn how to troubleshoot and fix issues when clicking a Microsoft Teams meeting link fails to open the meeting or gets stuck loading.
• How to Fix Teams Notifications Not Working — Fix Microsoft Teams notifications that aren't showing on Windows, Mac, or mobile with these step-by-step solutions.
• How to Fix the Missing Calendar Tab in Teams — Fix a missing Calendar in Microsoft Teams — pin it back from the overflow menu, rule out an app policy, and check whether your account has a mailbox.
• How to Fix Your Teams Status Stuck on Away or Offline — Fix a Microsoft Teams status stuck on Away or Offline — idle timers, the phone app dragging your presence, calendar overrides, and a cache reset that holds.
• How to Join a Teams Meeting as an External Guest — Join a Microsoft Teams meeting hosted by an external client or vendor without needing a Microsoft account or installing software.
• How to Join a Teams Town Hall or Live Event — Join a Microsoft Teams town hall from your calendar, a browser, or an external invite, ask questions through Q&A, turn on captions, and watch the recording.
• How to Make and Answer Phone Calls in Teams — Use Microsoft Teams as your work phone — the dial pad, answering and declining, hold and transfer, voicemail, call forwarding, and ringing your mobile.
• How to Manage Teams Notifications — Reduce Teams notification fatigue. Customize banner alerts, channel mentions, and schedule quiet hours to stay focused at work.
• How to Pin Messages in Teams Chats and Channels — Keep important information visible in Microsoft Teams. Learn how to pin and locate messages in group chats and channels.
• How to Present in Microsoft Teams Using PowerPoint Live — Present slides directly in a Teams meeting using PowerPoint Live — with presenter notes, audience navigation, and interactive features.
• How to Recognize and Report Suspicious Microsoft Teams Messages — Spot phishing, scam, and impersonation messages in Microsoft Teams and report them before they cause damage.
• How to Record a Teams Meeting — Record Microsoft Teams meetings to capture audio, video, and screen sharing. Locate, share, and review saved recordings in OneDrive.
• How to Schedule a Teams Meeting — Schedule a Microsoft Teams meeting from the desktop app, Outlook, or the web in under 2 minutes.
• How to Schedule Send a Chat Message in Teams — Schedule a Teams chat message to send later so you can write outside hours without pinging a colleague at 11pm. Set, edit, and cancel scheduled sends.
• How to Set a Custom Status Message in Teams — Set custom status messages in Microsoft Teams. Share your availability and context with colleagues in real time.
• How to Set Up Background Effects in Teams — Blur your background or apply a virtual image during Teams calls. Learn how to select and upload custom backgrounds.
• How to Share Computer Sound in a Teams Meeting — Turn on Include computer sound so participants hear the video you are sharing in Teams — before you share, mid-share, on a Mac, and in the browser.
• How to Share Your Screen in a Teams Meeting — Screen sharing in Teams lets you show your desktop, a specific app window, or a PowerPoint presentation to meeting participants.
• How to Troubleshoot Teams Login and Sync Issues — Fixing common Microsoft Teams login problems - including sign-in loops, stuck loading screens, "We're sorry - we've run into an issue" errors, and sync...
• How to Troubleshoot Webcam and Camera Issues on Windows — Fixing common webcam and camera problems on Windows - including the camera not being detected, showing a black screen, or not working in specific apps like...
• How to Use AI to Take Meeting Notes and Create Action Items — Stop taking notes by hand. Learn how to use Copilot in Teams to automatically generate meeting notes and action items.
• How to Use Breakout Rooms in a Teams Meeting — Breakout rooms split a Teams meeting into smaller groups for focused discussions, brainstorming, or workshops.
• How to Use Teams Chat Features — Teams chat offers more than plain text messaging. Learn how with our step-by-step instructions.
• How to Use Together Mode and View Options in Teams — Switch between Gallery, Large gallery, Together mode, and Focus in a Teams meeting, change scenes, and learn when to pin versus spotlight someone.
• How to Use Whiteboard in Teams Meetings — Microsoft Whiteboard is a digital canvas built into Teams that lets meeting participants draw, sketch, add sticky notes, and brainstorm together in real time.
• How to Work with External Guests in Microsoft Teams — Collaborate with people outside your organization in Microsoft Teams

Explainers

• Understanding Microsoft 365 Groups, Teams, and SharePoint Sites — When you create a Team in Microsoft Teams, you get much more than a chat space - Microsoft automatically creates a SharePoint site, a shared mailbox, a...
• Understanding Teams Meetings — Features, Roles, and Best Practices — Microsoft Teams meetings offer far more than basic video calls - recording, screen sharing, breakout rooms, live captions, polls, whiteboards, and meeting...
• Understanding Where Your Files Live — OneDrive vs. SharePoint vs. Teams — OneDrive, SharePoint, and Teams all store files - but they are not the same thing.
• Understanding Zoom vs. Microsoft Teams — Confused about when to use Zoom and when to use Teams? Learn the difference and which tool is best for your meeting.