Microsoft Teams

Meetings, channels, chat, and screen sharing. Plus fixes for audio, video, and the dreaded blank screen.

48 guides in this category.

Meetings & Calls

• How to Create and Use Polls in Teams - Gather feedback during Teams meetings or in chats. Learn how to create and launch interactive polls using the Microsoft Forms integration.
• How to Enable Live Captions in Teams and Windows - Turn on live captions in a Teams meeting or system-wide in Windows 11, fix the spoken language, and start, stop, and download a meeting transcript.
• How to Find a Teams Meeting Recording - Find a Microsoft Teams meeting recording in the meeting chat, the Recap tab, OneDrive, or SharePoint — plus how to share it and stop it expiring.
• How to Join a Teams Meeting as an External Guest - Join a Microsoft Teams meeting hosted by an external client or vendor without needing a Microsoft account or installing software.
• How to Join a Teams Town Hall or Live Event - Join a Microsoft Teams town hall from your calendar, a browser, or an external invite, ask questions through Q&A, turn on captions, and watch the recording.
• How to Make and Answer Phone Calls in Teams - Use Microsoft Teams as your work phone — the dial pad, answering and declining, hold and transfer, voicemail, call forwarding, and ringing your mobile.
• How to Present in Microsoft Teams Using PowerPoint Live - Present slides directly in a Teams meeting using PowerPoint Live — with presenter notes, audience navigation, and interactive features.
• How to Record a Teams Meeting - Record Microsoft Teams meetings to capture audio, video, and screen sharing. Locate, share, and review saved recordings in OneDrive.
• How to Schedule a Teams Meeting - Schedule a Microsoft Teams meeting from the desktop app, Outlook, or the web in under 2 minutes.
• How to Set Up Background Effects in Teams - Blur your background or apply a virtual image during Teams calls. Learn how to select and upload custom backgrounds.
• How to Share Computer Sound in a Teams Meeting - Turn on the share panel's sound toggle so participants hear the video you are sharing in Teams — before you share, mid-share, on a Mac, and in the browser.
• How to Share Your Screen in a Teams Meeting - Screen sharing in Teams lets you show your desktop, a specific app window, or a PowerPoint presentation to meeting participants.
• How to Use AI to Take Meeting Notes and Create Action Items - Have Copilot write your Teams meeting notes and action items — and fix the Copilot button when it is grayed out.
• How to Use Breakout Rooms in a Teams Meeting - Breakout rooms split a Teams meeting into smaller groups for focused discussions, brainstorming, or workshops.
• How to Use Together Mode and View Options in Teams - Switch between Gallery, Large gallery, Together mode, and Focus in a Teams meeting, change scenes, and learn when to pin versus spotlight someone.
• How to Use Whiteboard in Teams Meetings - Microsoft Whiteboard is a digital canvas built into Teams that lets meeting participants draw, sketch, add sticky notes, and brainstorm together in real time.
• Understanding Teams Meetings - What a Teams meeting can do beyond video: recording, screen sharing, breakout rooms, live captions, polls, and the roles that control them.

Teams, Channels & Apps

• How to Add Apps, Tabs, and Files to a Teams Channel - Customize your Microsoft Teams channel by adding tabs for files, websites, and Planner. Create a centralized workspace for your team today.
• How to Create a New Team in Microsoft Teams - Set up a new team in Microsoft Teams from scratch or from an existing one, pick the right privacy setting, and add members and a second owner.
• How to Create a Wiki or Notes Page in Teams - Document team processes using Collaborative Notes in Microsoft Teams. Learn how to create in-channel wikis and shared OneNote notebooks.
• How to Create and Manage Teams Channels - Pick the right Teams channel type the first time — standard, private or shared — and know who can create, rename or delete each one.
• How to Use the Approvals App in Teams - Send, track, and respond to approval requests in Microsoft Teams without building a workflow, including requests raised from a chat or channel.
• How to Work with External Guests in Microsoft Teams - Invite people from outside your organisation into a Microsoft Teams team, chat with external contacts, and understand what a guest can see.
• Understanding Chats, Channels, and Teams in Microsoft Teams - Pick the right one every time: what separates a team, a channel, and a chat in Microsoft Teams, and where each one puts your files.
• Understanding Microsoft 365 Groups, Teams, and SharePoint Sites - Creating a Team also creates a SharePoint site, a shared mailbox, and a calendar. What appears, where your files really go, and why it matters.

Chat & Messages

• How to Edit or Delete a Sent Message in Teams - Edit or delete a Teams message you already sent, restore one with Undelete, and understand the Edited label and what compliance retention keeps.
• How to Find Past Chats and Meetings in Teams - Locate past chats, shared files, and meeting recordings in Microsoft Teams. Use advanced search filters to find resources quickly.
• How to Pin Messages in Teams Chats and Channels - Keep important information visible in Microsoft Teams. Learn how to pin and locate messages in group chats and channels.
• How to Schedule Send a Chat Message in Teams - Schedule a Teams chat message to send later so you can write outside hours without pinging a colleague at 11pm. Set, edit, and cancel scheduled sends.
• How to Use Teams Chat Features - Teams chat offers more than plain text messaging. Learn how with our step-by-step instructions.

Fix Audio, Video & Screen Sharing

• Fix Screen Sharing Not Working in Microsoft Teams - Get your screen visible in Teams again by fixing a greyed-out Share button, black screens, frozen shares, Mac permissions, and silent shared video.
• How to Fix Audio Not Working in Microsoft Teams - Fix microphone and speaker issues in Microsoft Teams — covers device selection, Windows sound settings, privacy permissions, and Bluetooth quirks.
• How to Fix Audio or Video Not Working in Microsoft Teams - Fix a microphone, speaker, or camera that stops working mid-call in Microsoft Teams - no sound, nobody can hear you, or a black video window.
• How to Fix Camera Not Working in Microsoft Teams - Fix camera and video issues in Microsoft Teams — covers device selection, Windows privacy settings, driver reinstalls, and per-app camera conflicts.
• How to Fix Echo, Feedback, or Background Noise in Microsoft Teams Meetings - Fix echo, feedback loops, and background noise in Teams meetings — covers noise suppression, device setup, room conflicts, and mic placement.

Fix Teams Problems

• Fix a Team Missing from Your Microsoft Teams List - Get a vanished team back in Microsoft Teams by telling hidden, archived, removed and wrong-account apart in under a minute.
• How to Clear the Microsoft Teams Cache - Clear the Microsoft Teams cache on Windows to fix connection issues, loading failures, and app sluggishness. No admin rights required.
• How to Fix Microsoft Teams Not Opening or Loading - Fix Teams when clicking the icon does nothing, the app crashes on launch, or it never loads — covering cache, credentials, and reinstallation.
• How to Fix Microsoft Teams Showing a Blank or White Screen - Fix Microsoft Teams when it opens to a blank white screen, stuck spinner, or empty window — covering cache, GPU acceleration, WebView2, and reinstall steps.
• How to Fix Slow or Unresponsive Microsoft Teams - Fix Microsoft Teams when it runs slowly — laggy chat, choppy meeting audio, high memory usage, and delayed notifications — without needing IT or admin access.
• How to Fix Teams Meeting Link Not Working - Troubleshoot and fix issues when clicking a Microsoft Teams meeting link fails to open the meeting or gets stuck loading.
• How to Fix Teams Notifications Not Working - Fix Microsoft Teams notifications that aren't showing on Windows, Mac, or mobile with these step-by-step solutions.
• How to Fix the Missing Calendar Tab in Teams - Fix a missing Calendar in Microsoft Teams — pin it back from the overflow menu, rule out an app policy, and check whether your account has a mailbox.
• How to Fix Your Teams Status Stuck on Away or Offline - Fix a Microsoft Teams status stuck on Away or Offline — idle timers, the phone app dragging your presence, calendar overrides, and a cache reset that holds.
• How to Troubleshoot Teams Login and Sync Issues - Fix Microsoft Teams sign-in loops, stuck loading screens, and chats or channels that refuse to sync, using steps you can run yourself.

More Teams Guides

• How to Manage Teams Notifications - Reduce Teams notification fatigue. Customize banner alerts, channel mentions, and schedule quiet hours to stay focused at work.
• How to Set a Custom Status Message in Teams - Set custom status messages in Microsoft Teams. Share your availability and context with colleagues in real time.
• Understanding Zoom vs. Microsoft Teams - Confused about when to use Zoom and when to use Teams? Learn the difference and which tool is best for your meeting.