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How to Scan a QR Code on Your Phone or Computer
Estimated Time to Fix: 3 minutesApplies to: iOS, Android, Windows 11, Windows 10
Article Type: How-To
Last Updated: 2026-07-20
Summary
This article guides you through scanning a QR code using your smartphone's built-in camera or your Windows computer's camera.
Prerequisites
- A device with a working camera.
Instructions
1. Scan a QR Code on an iPhone or iPad
- Open the built-in Camera app from your home screen or lock screen.
- Point the camera at the QR code so that it appears sharp and fully inside the frame.
- Tap the yellow link that appears on the screen to open the website or application.
2. Scan a QR Code on an Android Phone
- Open the built-in Camera app.
- Point the camera at the QR code.
- Tap the link or pop-up notification that appears on the screen. (If nothing happens, tap the Google Lens icon in your camera app).
3. Scan a QR Code on a Windows Computer
- Click the Start button and type
Camera, then press Enter to open the built-in Camera app. - Click the Barcode icon (a small square with a line through it) on the right side of the screen.
- Hold the QR code up to your webcam.
- Click the link that appears on your screen.
4. Verify Success
- The link should successfully open in your default web browser or prompt you to download an app.
Troubleshooting
WARNING
Never scan QR codes from unknown or untrusted sources. Scammers sometimes place fake QR code stickers over real ones to steal your login credentials or money.
| Symptom / Error | Potential Cause | Solution |
|---|---|---|
| Nothing happens when scanning | Too dark or too close | Move to a well-lit area and hold the device further away so the camera can focus. |
| Windows Camera app shows an error | Camera privacy settings | Open Settings > Privacy & security > Camera and turn on Camera access. |