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Privacy Policy
Last updated: September 13, 2026
No Ticket Needed is a free IT knowledge base run by one person. Your data is yours, so I collect as little of it as possible.
What I Collect
Analytics (Cloudflare Web Analytics)
I use Cloudflare Web Analytics to see how many people visit the site and which articles are most useful. This service:
- ✅ Does not use cookies
- ✅ Does not track you across websites
- ✅ Does not collect personal information
- ✅ Does not store your IP address
- ✅ Is fully compliant with GDPR, CCPA, and PECR
I see aggregate numbers (page views, top articles, countries) - not individual visitors.
Newsletter (IT Tip Tuesday)
(The newsletter has not launched yet. The signup form works today, and subscribers get the first issue when it does.)
If you choose to subscribe to the newsletter, your email address is stored by the newsletter provider, Beehiiv. You can unsubscribe at any time from any email. I never sell, rent, or share your email address.
One thing to know: the signup form comes from Beehiiv, and once it loads, Beehiiv sets its own cookies and loads its own analytics. Nothing is fetched from Beehiiv until you click "Show the signup form." If you never click it, your browser never contacts Beehiiv, and no Beehiiv cookie or analytics script is loaded. The rest of the site sets no cookies at all.
Feedback Widget
When you click "Did this solve your problem?" and optionally leave a comment, the widget sends:
- Whether you clicked Yes or No
- The URL of the article
- Your comment text (if you wrote one)
This data goes to a private Discord channel that only I read. I do not collect your email, name, or IP address through the feedback widget.
What I Don't Collect
- ❌ No cookies of my own - and no third-party cookies either, unless you open the Beehiiv newsletter form yourself (see the newsletter section above)
- ❌ No tracking pixels, and no analytics beyond the cookieless Cloudflare counts described above - Beehiiv's own analytics load only if you open the newsletter form yourself
- ❌ No fingerprinting
- ❌ No login or account system
- ❌ No personal data stored on the site's servers
- ❌ No data sold to third parties - ever
Third-Party Services
| Service | Purpose | Privacy Info |
|---|---|---|
| Cloudflare Pages | Website hosting | Cloudflare Privacy Policy |
| Cloudflare Web Analytics | Privacy-respecting analytics | Web Analytics Privacy |
| Beehiiv | Newsletter delivery, and the signup form (sets cookies and loads analytics once you open it) | Beehiiv Privacy Policy |
| Discord | Feedback collection (server-side) | Your feedback is not linked to any Discord account |
Your Rights
You have the right to:
- Unsubscribe from the newsletter at any time (link in every email)
- Request deletion of your email from the newsletter list - email me and I'll remove it
- Browse the entire site without providing any personal information
Changes
If I ever change this policy (for example, by adding ads or affiliate links), I'll update this page and the date above.
Contact
Questions about privacy? Reach out via the feedback widget on any article page, or email [email protected].