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How to Manage Browser Extensions
Applies to: Microsoft Edge, Google Chrome
Article Type: How-To
Last Updated: 2026-03-09
Summary
Browser extensions add functionality to Edge and Chrome but can also cause performance issues, conflicts, or security risks. This article explains how to view, disable, and remove extensions — all without needing admin rights.
Prerequisites
- Microsoft Edge or Google Chrome.
Instructions
1. View Installed Extensions in Edge
See what extensions are currently installed.
- Open Edge.
- Click the Extensions icon (puzzle piece 🧩) in the toolbar.
- If not visible, click the three-dot menu (⋯) > Extensions > Manage extensions.
- The Extensions page lists all installed extensions with their status (On/Off).
2. View Installed Extensions in Chrome
See what extensions are currently installed.
- Open Chrome.
- Click the Extensions icon (puzzle piece 🧩) in the toolbar.
- Click Manage extensions.
- Alternatively, type
chrome://extensionsin the address bar and press Enter.
- Alternatively, type
- All installed extensions appear with their status.
3. Disable an Extension
Turn off an extension without removing it (useful for troubleshooting).
Edge:
- Go to edge://extensions or click ⋯ > Extensions > Manage extensions.
- Find the extension and toggle the switch to Off.
Chrome:
- Go to
chrome://extensions. - Find the extension and toggle the switch to Off.
4. Remove an Extension
Permanently uninstall an extension.
Edge:
- Go to edge://extensions.
- Click Remove below the extension.
- Click Remove again to confirm.
Chrome:
- Go to
chrome://extensions. - Click Remove on the extension.
- Click Remove to confirm.
5. Troubleshoot Extension Conflicts
Identify if an extension is causing a problem.
- Disable all extensions — toggle every extension off.
- Test the website or feature that was having issues.
- If the problem goes away, re-enable extensions one at a time:
- Enable one extension, test, then enable the next.
- When the problem returns, the last enabled extension is the culprit.
- Either keep it disabled, remove it, or check for updates.
6. Check for Extension Updates
Ensure extensions are running the latest version.
Edge:
- Go to edge://extensions.
- Toggle Developer mode on (top-right).
- Click Update at the top of the page.
Chrome:
- Go to
chrome://extensions. - Toggle Developer mode on (top-right).
- Click Update at the top of the page.
Troubleshooting
TIP
If a website is not working correctly, try opening it in an InPrivate (Edge) or Incognito (Chrome) window — extensions are disabled by default in private browsing, making it a quick way to test.
| Symptom / Error | Potential Cause | Solution |
|---|---|---|
| Browser is slow or using high memory | An extension is consuming resources | Open Task Manager (Shift+Esc in Chrome, or browser's built-in task manager) to identify high-memory extensions. Disable or remove them. |
| Website displays incorrectly | Extension modifying page content | Disable all extensions and refresh. Re-enable one by one to find the culprit. |
| Cannot remove an extension (Remove button greyed out) | Extension installed by organization policy | Policy-installed extensions cannot be removed locally. Ask IT to remove it from the managed extension list for your account, and name the extension and what it is breaking. |
| Cannot install an extension ("Blocked by administrator") | Extension is not on the organization's allowlist | Ask IT to add the extension to the browser allowlist — give them its exact name and its Chrome Web Store or Edge Add-ons link. |