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Fix it yourself. No ticket needed.
670+ plain-English guides for the Microsoft tools you use every day. No jargon. No admin rights assumed. No waiting for IT.
- Written by Scot, 10+ years in IT support and helpdeskOne person, answering the tickets these guides replace.
- Every guide shows its historyEdited, machine-checked, or human-verified - and which.
- 32 public correctionsWhere a guide was wrong, the record stays up.
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The guides people search for most. No account, no ticket, no waiting.
- How to Use the Browser Password GeneratorBrowser
- How to Enable Two-Step Verification on Personal AccountsSecurity & Identity
- How to Protect a Sheet or Workbook in ExcelExcel
- How to Create a Contact Group (Distribution List) in OutlookOutlook & Email
- How to Fix Email Formatting IssuesOutlook & Email
- How to "Unsend" or Recall an Email in GmailOther Work Apps
- How to Use SharePoint Approval Workflows with Power AutomateOneDrive & SharePoint
- How to Set Up Self-Service Password Reset (SSPR)Security & Identity
Browse by category
The Microsoft apps
- Outlook & EmailRules, signatures, shared mailboxes, calendar - and the fixes.93 guides
- Microsoft TeamsMeetings, channels, screen sharing, and the audio that will not work.48 guides
- ExcelFormulas, PivotTables, charts, and what to do when it freezes.52 guides
- Word & PowerPointTables, mail merge, track changes, styles and slides.51 guides
- OneDrive & SharePointSharing, sync fixes, storage cleanup and version history.33 guides
- Microsoft 365 AppsBookings, Forms, Lists, Loop, Planner, To Do and OneNote.18 guides
- AI & CopilotCopilot in Windows and Microsoft 365, plus Power Automate flows.8 guides
Your computer
- PDFs & DocumentsCombine, split, shrink, scan and sign.16 guides
- WindowsSlow PCs, Wi-Fi, monitors, screenshots and Windows 11.114 guides
- BrowserCache, extensions, profiles, and choosing between Edge and Chrome.27 guides
- MobileOutlook and Teams on your phone, work profiles and sync.18 guides
- AccessibilityWindows and Microsoft 365 features for working more comfortably.15 guides
- Hardware & DevicesPrinters, laptops, monitors, meeting rooms and home networks.18 guides
Accounts, setup and the rest
- Security & IdentityPhishing, MFA, passwords, and an account that looks wrong.64 guides
- Licensing & SetupWhich app does what, new devices, joiners and leavers.20 guides
- Other Work AppsZoom, Slack, Google Workspace and the rest of the stack.31 guides
- Working for YourselfRunning the tech side of a business with no IT department.25 guides
- Working with ITTickets that get answered, software requests, helpdesk language.9 guides
- GeneralThe universal restart fix, and the guides that fit nowhere else.11 guides
New and updated guides
New
- What to Do If Your Laptop Screen CracksAdded 9 Aug 2026
- Understanding When to Hire IT Help for Your Small BusinessAdded 9 Aug 2026
- Understanding OneNote vs Microsoft Loop for NotesAdded 9 Aug 2026
- Understanding Document File Formats (.docx, .pdf, and More)Added 9 Aug 2026
- Understanding Copilot Agents in Microsoft 365Added 9 Aug 2026
Recently updated
- How to Add Apps, Tabs, and Files to a Teams ChannelUpdated 13 Sep 2026
- Understanding the IT Admin Ticket Deflection ToolkitUpdated 27 Aug 2026
- How to Use the Microsoft Authenticator AppUpdated 23 Aug 2026
- How to Fix Outlook Not Responding or FreezingUpdated 23 Aug 2026
- How to Fix Excel Crashing or FreezingUpdated 23 Aug 2026
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About No Ticket Needed. A free IT knowledge base built for the people who actually use the tools - not the people who manage them. Every guide is plain English with step-by-step instructions that match what you see on your screen. No login required. No popups. No third-party ad tracking.