Other Work Apps

Zoom, Slack, Google Workspace, and the other tools your workplace uses alongside Microsoft 365.

31 guides in this category.

Gmail

• How to Organize Your Inbox with Gmail Labels and Filters - Stop drowning in email. Learn how to use Gmail labels (folders) and filters to automatically sort your incoming work emails.
• How to Troubleshoot Gmail Not Receiving or Sending Emails - Fix issues where your work Gmail stops sending messages, bounces emails back to you, or fails to receive new mail.
• How to "Unsend" or Recall an Email in Gmail - Unsend a Gmail message with Undo Send, and extend the cancel window to 30 seconds so you have time to catch the next one.
• How to Use Gmail — A Getting Started Guide for Work - New to using Google Workspace at the office? Learn the basics of Gmail, including composing, archiving, and using Smart Compose.

Zoom

• How to Fix Zoom Audio and Video Issues - Fix the most common Zoom problems: microphone not working, no sound, camera not detected, and echoing.
• How to Generate a Meeting Agenda Automatically with Zoom AI - Use Zoom AI Companion to instantly draft an agenda based on your previous chat history and meeting invites.
• How to Invite Zoom AI Companion to Google Meet or Teams Calls - Use Zoom's AI Companion to take notes and summarize meetings even when the meeting isn't hosted on Zoom.
• How to Join a Zoom Meeting - A beginner's guide to joining a Zoom meeting via an email link, calendar invite, or meeting ID.
• How to Let Zoom AI Companion Take Your Meeting Notes - Use Zoom's built-in AI tool to automatically generate a meeting summary and action items so you don't have to take notes.
• How to Record a Zoom Meeting and Find the Recording - Record a Zoom meeting to the cloud or your local computer, and how to find the video file afterward.
• How to Set Up and Use Zoom Phone - Use Zoom Phone to make and receive traditional phone calls directly from your computer or mobile app.
• How to Share Your Screen in Zoom - Share a specific application, a PowerPoint presentation, or a video with sound in a Zoom meeting.
• How to Use Zoom Virtual Backgrounds and Blur - Hide a messy room by blurring your background or adding a professional virtual background in Zoom.

Slack

• How to Fix Slack Not Loading or Updating Messages - Troubleshoot connection issues when Slack won't connect, messages refuse to send, or the app is stuck on the loading screen.
• How to Get Started with Slack - A beginner's guide to using Slack at work. Learn the difference between Channels and DMs, and how to send your first message.
• How to Manage Slack Notifications and Do Not Disturb - Stop the constant pinging. Learn how to mute busy Slack channels, set a schedule, and use Do Not Disturb mode.
• How to Search Slack for Old Messages and Files - Stop scrolling endlessly to find that one message from last week. Learn how to use Slack's advanced search modifiers.
• Understanding Slack Channels vs. Threads vs. DMs - A quick guide to Slack etiquette. Learn exactly when to use a Channel, when to start a Thread, and when to send a DM.

Google Workspace

• How to Create an Internal Resource Hub in Google Sites - Build a simple, secure intranet site for your team to share links, documents, and updates using Google Sites.
• How to Join a Google Meet Meeting - Join a Google Meet meeting from a link or code in your browser with nothing to install, and fix the camera and microphone prompt that blocks first-timers.
• How to Set Up a "Working Location" in Google Calendar - Show your coworkers whether you are working from home or in the office directly on your Google Calendar.
• How to Use Google Calendar: The Basics - Schedule meetings, check a coworker's availability, and add Zoom/Google Meet links in Google Calendar.
• How to Use Google Docs: The Basics - Switching from Microsoft Word to Google Docs? Learn the basics of creating, editing, and sharing documents in the cloud.
• How to Use Google Drive: The Basics - Confused by 'My Drive' vs 'Shared Drives'? Learn how to organize, upload, and securely share files in Google Drive.
• How to Use Google Meet Companion Mode in a Conference Room - Join a Google Meet from your laptop while in a conference room without causing terrible audio feedback and echoes.
• How to Use Google Sheets: The Basics - Transitioning from Microsoft Excel to Google Sheets? Learn how to create spreadsheets, use basic formulas, and freeze rows.
• How to Fix Google Drive Sync Issues - Is your Google Drive app not syncing files to the cloud? Learn how to force a sync, pause/resume, and fix common connection errors.
• Understanding Google Workspace vs. Microsoft 365 - Which tool do you need? A translation guide between Google's cloud apps and Microsoft's traditional desktop apps.

Meetings & Conference Rooms

• How to Fix Poor Video and Audio Quality When Working From Home - If your coworkers say you sound like a robot or your video keeps freezing, follow these steps to fix your home internet connection.
• How to Join a Webex Meeting - Join a Webex meeting from a client's link in your browser with no install, plus the audio choice, testing your mic, muting, and screen sharing.
• How to Set Up a Conference Room for Hybrid Meetings - A practical guide to connecting your laptop to the conference room TV and preventing the dreaded audio echo.