Mobile

Set up Outlook and Teams on your iOS or Android phone, manage work profiles, and fix mobile sync issues.

18 guides in this category.

How-To Guides

• How to Customize Swipe Actions in the Outlook Mobile App - Set Outlook mobile's left and right swipe actions, turn Focused Inbox off, control which account notifies you, and set quiet hours for work.
• How to Force Restart a Frozen iPhone or Android Phone - Fix an unresponsive or frozen mobile device by performing a hard restart without losing any data.
• How to Free Up Storage Space on Your Phone - Is your phone out of space? Learn how to safely clear cache, delete heavy apps, and offload photos to the cloud.
• How to Remove a Work Account from Your Personal Phone - Remove a work account from your personal phone — Outlook, Teams, Authenticator, and full unenrollment — without touching your personal data.
• How to Set Up a Travel eSIM for Work Trips - Set up a travel eSIM before a work trip: check phone support, install it by QR code, pick the data line, and avoid roaming bills and MFA lockouts.
• How to Set Up the Outlook Mobile App - The Outlook mobile app provides access to your work email, calendar, contacts, and files on your phone or tablet.
• How to Set Up Work Email and Apps on a New Phone - Got a new phone? Learn how to transfer your authenticator app, install Intune Company Portal, and get your work email flowing again.
• How to Set Up Work Email on Your Personal Android Phone - Add your Microsoft 365 or Google Workspace work email to your Android phone using Outlook or Gmail.
• How to Set Up Work Email on Your Personal iPhone - Add your Microsoft 365 or Google Workspace work email to your iPhone using Outlook or the Mail app.
• How to Set Up Your Work Profile on a Personal Device (BYOD) - Set up your personal phone or tablet for work email, Teams, and company apps using your organization's BYOD policy.
• How to Use the Teams Mobile App Effectively - The Teams mobile app keeps you connected to chats, meetings, and files when away from your desk.
• How to Use Your Phone as a Webcam - Use your phone as a webcam when the laptop camera fails — the built-in Windows and Mac routes, what to do when there is not one, and a fast fallback.
• How to Use Your Phone as a Wi-Fi Hotspot for Your Laptop - Share your phone's mobile data with your laptop on iPhone or Android, connect over Wi-Fi or USB, and stop Windows from burning through your data plan.

Troubleshooting

• How to Fix iPhone or Android Not Connecting to Work Wi-Fi - Troubleshoot and fix connection errors when trying to connect your personal iPhone or Android device to corporate Wi-Fi networks.
• How to Fix Microsoft Teams Crashing on Your Phone - Fix Microsoft Teams crashing, freezing, or not loading on your iPhone or Android phone.
• How to Fix Outlook Not Syncing on Your Phone - Fix Outlook email, calendar, or contacts not syncing on your iPhone or Android phone.

Explainers

• Understanding BYOD Setup Choices for Your Personal Phone - Compare the four ways work can live on your personal phone — apps only, full enrollment, Android work profile, or none — and pick the right one.
• Understanding iPhone Mail vs. the Outlook App - Both apps reach your work mailbox on an iPhone. Here is how they differ on search, calendar, shared mailboxes, and IT policy — and which one to use.